Eligibility for Returns
- Returns are accepted within 30 days of purchase for items in unused and original condition with all tags and packaging.
- Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
- Personalized or customized items.
- Clearance or final sale products.
Return Process
- Contact us at [email protected] with your order details and reason for the return.
- We will provide you with a return authorization number and instructions.
- Ship the item(s) back to the provided address.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.
Exchanges
- If you wish to exchange an item, please follow the return process and place a new order for the desired product.
Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to our error ( wrong or defective item).
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us at
[email protected] within 7 days of delivery. We will arrange for a replacement or refund.
Contact Us
For any questions or concerns about shipping, returns, or refunds, please email us at
[email protected]